Identified - Numerous AWS services are still degraded, and this has an impact on some of our provider's services.
This includes the following: not being able to create virtual card requests, view card details, card processing taking longer than expected.

We are closely monitoring the situation and will provide updates as soon as possible.

Thank you for your patience.

Oct 20, 2025 - 16:55 CEST
Bookkeeping Operational
90 days ago
99.99 % uptime
Today
Bookkeep > Prepare Operational
90 days ago
99.98 % uptime
Today
Bookkeep > Export (File-based exports) Operational
90 days ago
100.0 % uptime
Today
Bookkeep > Export (Native Integrations - Xero) Operational
90 days ago
100.0 % uptime
Today
Bookkeep > Export (Native Integrations - Datev) Operational
90 days ago
100.0 % uptime
Today
Bookkeep > Export (Native Integrations - Netsuite) Operational
90 days ago
100.0 % uptime
Today
Bookkeep > Export (Native Integrations - Quickbooks) Operational
90 days ago
100.0 % uptime
Today
Cards Partial Outage
90 days ago
99.8 % uptime
Today
Virtual Cards Partial Outage
90 days ago
99.8 % uptime
Today
Physical Cards Partial Outage
90 days ago
99.8 % uptime
Today
Subscription Cards Partial Outage
90 days ago
99.8 % uptime
Today
Expense claims Operational
90 days ago
98.79 % uptime
Today
Expense claims Operational
90 days ago
98.79 % uptime
Today
Invoices Operational
90 days ago
98.79 % uptime
Today
Invoices Operational
90 days ago
98.79 % uptime
Today
General Operational
90 days ago
99.91 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
All Payments module Operational
90 days ago
100.0 % uptime
Today
Email notifications Operational
90 days ago
98.98 % uptime
Today
Receipts Operational
90 days ago
99.98 % uptime
Today
Receipt forward by email Operational
90 days ago
100.0 % uptime
Today
Invoice forward by email Operational
90 days ago
100.0 % uptime
Today
Upload receipts on payments Operational
90 days ago
99.95 % uptime
Today
Requests Operational
90 days ago
100.0 % uptime
Today
Requests Operational
90 days ago
100.0 % uptime
Today
Settings Operational
90 days ago
100.0 % uptime
Today
Settings Operational
90 days ago
100.0 % uptime
Today
Your Wallet Operational
90 days ago
100.0 % uptime
Today
Wallet funding Operational
90 days ago
100.0 % uptime
Today
Account statements Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 21, 2025

No incidents reported today.

Oct 20, 2025
Resolved - This incident has been resolved by AWS. Services are back up and running as usual.
Thanks for your patience.

Oct 20, 13:40 CEST
Identified - Spendesk platform was impacted by the global incident happening with AWS (US-East).
Many services were degraded, such as:

- Latency in payments' execution and in-app display
- Latency in card requests: transaction processing and notification, card creation and validation, authorization declines, physical card shipping
- Latency in support services

Oct 20, 09:30 CEST
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Resolved - This incident has been resolved.
Oct 14, 11:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 18:02 CEST
Investigating - We are currently investigating this issue as some users cannot log in via SAML SSO.

Updates will be provided as soon as possible.

We thank you for your patience.

Oct 13, 17:16 CEST
Oct 13, 2025
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.